Clarification Regarding Complaince with Google Play Policies

[sakibanda]

Hello,

Recently my app was suspended and I see one of the reasons saying it cannot use "Techniques to evade app reviews are not allowed."

I am not sure whether this SDK is compliant with the Google Play Policy or not when using the function setRatingThreshold, please clarify.

[SuddenH4X]

Hi @sakibanda,

thanks for your message. It appears that Google has recently updated their policies regarding app reviews. One of the new rules is:

Techniques to evade app reviews are not allowed.

(See Deceptive Behavior)

This rule was announced in July, but there was a grace period until a few days ago. As a result, using the libraries dialog isn't compliant anymore. I will remove the custom dialog from this library in a future release and recommend using the in-app review feature instead.

[rohitjakhar]

But still i see many app like bumble, they show dialog to ask user to review their app on playstore.
How do they do it?

[sakibanda]

Yes, many apps are still asking to rate 5 stars but no action is taken by Google, those are popular apps with millions of users. But, they are targeting new apps without much users. Google responded saying I need to file a complaint if I have any problem with those apps.

[rohitjakhar]

I think your implementation may be wrong, if you show proper message for app rating so there is no issue.
If possible can you show me the UI?

[sakibanda]

Hi Rohit, No, i dont mean it in a wrong, I meant that apps which are affecting millions of users has to be reviewed carefully. I don't have any screenshots but I remeber seeing on popular apps, show text sounding "Rate us 5 Stars" , "Do you like using the app? Yes or No" and based on answer app shows play store rating. I don't think these are complaint with latest policy.

I will post screenshots when I come across next time.