ubuntu: (22.04.5) - Dependency installations triggered by npx x install --with-deps sometimes hanging on apt-get

[jedmonds-tiplu]

Description

Currently we are attempting to install playwright in a CI step via run: npm ci && npx playwright install --with-deps chromium. This works sometimes, however not always. We are seeing the dependency installation step, sometimes hanging, with the runner eventually being cancelled after ~4 hours.

See log snippet below:

Installing dependencies...
Switching to root user to install dependencies...
Get:1 file:/etc/apt/apt-mirrors.txt Mirrorlist [142 B]
Hit:6 https://packages.microsoft.com/repos/azure-cli jammy InRelease
Get:7 https://packages.microsoft.com/ubuntu/22.04/prod jammy InRelease [3632 B]
Get:8 https://packages.microsoft.com/ubuntu/22.04/prod jammy/main armhf Packages [16.4 kB]
Get:9 https://packages.microsoft.com/ubuntu/22.04/prod jammy/main arm64 Packages [41.7 kB]
Get:10 https://packages.microsoft.com/ubuntu/22.04/prod jammy/main amd64 Packages [174 kB]
Ign:2 http://azure.archive.ubuntu.com/ubuntu jammy InRelease
Ign:3 http://azure.archive.ubuntu.com/ubuntu jammy-updates InRelease
Ign:4 http://azure.archive.ubuntu.com/ubuntu jammy-backports InRelease
Ign:5 http://azure.archive.ubuntu.com/ubuntu jammy-security InRelease
Ign:2 http://azure.archive.ubuntu.com/ubuntu jammy InRelease
Ign:3 http://azure.archive.ubuntu.com/ubuntu jammy-updates InRelease
Ign:4 http://azure.archive.ubuntu.com/ubuntu jammy-backports InRelease
Ign:5 http://azure.archive.ubuntu.com/ubuntu jammy-security InRelease
Ign:2 http://azure.archive.ubuntu.com/ubuntu jammy InRelease
Ign:3 http://azure.archive.ubuntu.com/ubuntu jammy-updates InRelease
Ign:4 http://azure.archive.ubuntu.com/ubuntu jammy-backports InRelease
Ign:5 http://azure.archive.ubuntu.com/ubuntu jammy-security InRelease
Ign:2 http://azure.archive.ubuntu.com/ubuntu jammy InRelease
Ign:3 http://azure.archive.ubuntu.com/ubuntu jammy-updates InRelease
Ign:4 http://azure.archive.ubuntu.com/ubuntu jammy-backports InRelease
Ign:5 http://azure.archive.ubuntu.com/ubuntu jammy-security InRelease
Hit:2 http://archive.ubuntu.com/ubuntu jammy InRelease
Get:3 http://archive.ubuntu.com/ubuntu jammy-updates InRelease [128 kB]
Ign:11 http://azure.archive.ubuntu.com/ubuntu jammy-updates/main amd64 Packages
Ign:12 http://azure.archive.ubuntu.com/ubuntu jammy-updates/main Translation-en
Ign:13 http://azure.archive.ubuntu.com/ubuntu jammy-updates/restricted amd64 Packages
Ign:14 http://azure.archive.ubuntu.com/ubuntu jammy-updates/restricted Translation-en
Ign:15 http://azure.archive.ubuntu.com/ubuntu jammy-updates/universe amd64 Packages
Ign:16 http://azure.archive.ubuntu.com/ubuntu jammy-updates/universe Translation-en
Get:4 http://archive.ubuntu.com/ubuntu jammy-backports InRelease [127 kB]
Get:5 http://archive.ubuntu.com/ubuntu jammy-security InRelease [129 kB]
Error: The operation was canceled.

Platforms affected

• Azure DevOps
• GitHub Actions - Standard Runners
• GitHub Actions - Larger Runners

Runner images affected

• Ubuntu 20.04
• Ubuntu 22.04
• Ubuntu 24.04
• macOS 12
• macOS 13
• macOS 13 Arm64
• macOS 14
• macOS 14 Arm64
• macOS 15
• macOS 15 Arm64
• Windows Server 2019
• Windows Server 2022
• Windows Server 2025

Image version and build link

GItHub Actions: 20241215.1.0

Is it regression?

Likely yes, however I cannot be sure

Expected behavior

apt-get dependency install / fetch never hangs and installs / fetches dependencies

Actual behavior

apt-get dependency install / fetch hangs sometimes (not always)

Repro steps

1. start workflow with Ubuntu latest
2. run npx playwright install --with-deps chromium
3. wait and see if it hangs, otherwise trigger it again

[vidyasagarnimmagaddi]

Hi @jedmonds-tiplu , Thank you for bringing this issue to our attention. We are looking into this issue and will update you on this issue after investigating.

[jedmonds-tiplu]

No problem, I have updated the title to correctly reflect the Ubuntu version.

[kishorekumar-anchala]

Hi @jedmonds-tiplu ,

Could you please retry now , confirm once you tested. thank you !

[jedmonds-tiplu]

Hey @kishorekumar-anchala,

Sure, i'll keep an eye on it over the next few days, as it is intermittent it is hard to know for sure. I'll get back to you in a few days with how it is looking.