Release additional logging in user lookup logic

[angela-tran]

Release manager

@angela-tran

Smoke tester

@thekaveman

Release version

2024.12.1

Release checklist

• Edit the title of this release issue to include the release version
• Create a release candidate tag on main and push it
• QA the app in test
• Create a release tag on main and push it
• Smoke test the app in prod, leaving a comment on this issue indicating smoke testing results
• Edit release notes with additional context, images, animations, etc. as-needed
• Edit release notes to link to release issue

[angela-tran]

We smoke tested the MST Courtesy Card flow in production Benefits ✅