diff --git a/.github/ISSUE_TEMPLATE/1-bug-report-false-positives.yml b/.github/ISSUE_TEMPLATE/1-bug-report-false-positives.yml new file mode 100644 index 0000000..5f04948 --- /dev/null +++ b/.github/ISSUE_TEMPLATE/1-bug-report-false-positives.yml @@ -0,0 +1,37 @@ +--- +name: Reporting false positives +description: This form is to report false positives in our DNS block lists. +labels: + - bug + - report + +body: + + - type: markdown + attributes: + value: > + Thank you for wanting to help us improve our DNS block lists by reporting issues. + + - type: checkboxes + id: reported-upstream + attributes: + label: Tried reporting upstream already? + description: > + If the URL you wish to report exists in an upstream block list, + ensure you have attempted to contact the repository owner directly. + options: + - label: I have attempted already, but to no avail. + required: true + + - type: textarea + id: desired-urls + attributes: + label: What are the desired URLs to be unblocked? + validations: + required: true + + - type: textarea + id: additional + attributes: + label: Additional Information + description: Is there any additional information that you can provide? diff --git a/.github/ISSUE_TEMPLATE/2-bug-further-support.yml b/.github/ISSUE_TEMPLATE/2-bug-further-support.yml new file mode 100644 index 0000000..0f1fc40 --- /dev/null +++ b/.github/ISSUE_TEMPLATE/2-bug-further-support.yml @@ -0,0 +1,37 @@ +--- +name: More technical help required +description: This form is to ask for extra support regarding our DNS block lists and DNS services +labels: + - support + - report + +body: + + - type: markdown + attributes: + value: Thank you for wanting to help us improve our DNS services by reporting issues. + + - type: checkboxes + id: asked-support-team + attributes: + label: Have you contacted the Support Team already? + description: > + The optimal course of action is to contact our Support Team by email. + Prior to asking a question about DNS server specifics, please ensure you troubleshoot + with them directly. https://mullvad.net/help + options: + - label: I have attempted already, but to no avail, or they pointed me here. + required: true + + - type: textarea + id: issues-experienced + attributes: + label: What are the issues you need support with? + validations: + required: true + + - type: textarea + id: additional + attributes: + label: Additional Information + description: Is there any additional information that you can provide? diff --git a/.github/ISSUE_TEMPLATE/config.yml b/.github/ISSUE_TEMPLATE/config.yml new file mode 100644 index 0000000..6c8c1b3 --- /dev/null +++ b/.github/ISSUE_TEMPLATE/config.yml @@ -0,0 +1,9 @@ +--- +blank_issues_enabled: false +contact_links: + - name: Questions and issues not directly related to our DNS block lists + about: > + If your question is not related to our DNS block lists specifically, + please contact our Support Team by email or visit our help center + at https://mullvad.net/help instead of filing an issue. + url: https://mullvad.net/help