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ringcentral-personal-chatbot-skill-fuzzy-matching-faq

Simple fuzzy matching FAQ bot for ringcentral-personal-chatbot-js.

Quick start

Let's start a simple chatbot server and login to it with you sandbox glip account, and you account will auto respond to message with keywords set by you.

# get the code
git clone git@github.com:rc-personal-bot-framework/ringcentral-personal-chatbot-skill-fuzzy-matching-faq.git
cd ringcentral-personal-chatbot-skill-fuzzy-matching-faq

# install dependecies
npm i

# start proxy server, this will make your local bot server can be accessed by RingCentral service
npm run ngrok

# will show
Forwarding                    https://xxxx.ap.ngrok.io -> localhost:6066
# Remember the https://xxxx.ap.ngrok.io, we will use it later

Login to developer.ringcentral.com and create Web-based App:

  • Application Type: Public
  • Platform Type: Browser-based
  • Carrier: accept the default values
  • Permissions Needed: Accounts, Contacts, Glip, Glip Internal, Read Accounts, Read Client Info, Read Contacts, Read Presence, Webhook Subscriptions
  • Set OAuth Redirect URI: Using your ngrok HTTPS URL from above, enter in the following value: https://xxxx.ap.ngrok.io/rc/oauth.

Click to create app

cp .env.sample .env
# then fill all required fields in .env, you can get client ID / secret from app setting

# run sample hello bot
npm start

# start client dev server
npm run c

Then visit https://xxxx.ap.ngrok.io to login, after auth, you can set Bot skill: FAQ's keywords and answers from its setting page. Then try the keywords with another account.

Build and run in production

# build
npm run build

# run prodcution code
npm run p
# or
node -r dotenv/config bin/rcpf.js example-bots/hello.js

# proxy for production code
npm run ngrok-p

How to use a bot skill

https://github.com/rc-personal-bot-framework/ringcentral-personal-chatbot-js/blob/master/docs/write-use-a-skill.md

Real bot using skill

https://github.com/rc-personal-bot-framework/ringcentral-personal-bot-template-js

License

MIT

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Fuzzy matching FAQ bot skill for ringcentral-personal-chatbot framework

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